Terms & Conditions

Welcome to Glodias.

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you — whether as an individual or a legal entity ("Client", "you", "your") — and Glodias Private Limited, a digital transformation studio registered and operating under the laws of the Republic of India ("Glodias", "we", "us", "our").

By accessing our website at glodias.com, engaging with our services, submitting a project enquiry, signing a proposal, or receiving a deliverable from Glodias, you unconditionally agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease using our services and website.

These Terms are supplemented by any statement of work ("SOW"), project brief, proposal, or service agreement executed between the parties. In the event of a conflict, the individually executed agreement shall prevail over these general Terms.

1. Definitions

The following definitions apply throughout this Agreement:

• "Services" means any and all design, development, marketing, content production, automation, AI integration, brand strategy, consulting, or other digital services provided by Glodias to the Client.
• "Deliverables" means all tangible and intangible outputs created by Glodias in the course of providing Services, including but not limited to design files, code, videos, copy, reports, strategy documents, and prototypes.
• "Intellectual Property" or "IP" refers to all patents, copyrights, trademarks, service marks, trade secrets, know-how, moral rights, database rights, and all other proprietary rights, whether registered or unregistered.
• "Confidential Information" means any non-public, proprietary, or sensitive information disclosed by either party in connection with this Agreement, whether communicated orally, in writing, or by any other means.
• "Client Materials" means any content, data, assets, brand guidelines, images, text, or other materials supplied by the Client to Glodias for the purpose of delivering the Services.
• "Platform" refers to the Glodias website, client portal, and any digital tools or interfaces operated by Glodias.
• "Project" means a specific scope of work agreed upon by both parties, documented in a proposal, SOW, or equivalent instrument.
• "Force Majeure Event" means any event beyond the reasonable control of a party, including acts of God, natural disasters, war, terrorism, government actions, pandemics, or failure of third-party infrastructure.

2. Engagement & Scope of Services

• Services are initiated upon Glodias issuing a written proposal or statement of work that is accepted by the Client, either expressly in writing or implicitly through the payment of a deposit. No work shall commence prior to such acceptance.
• The scope of any Project shall be defined in the relevant proposal or SOW. Any request by the Client to expand, alter, or deviate from the agreed scope constitutes a change request. Glodias reserves the right to assess the impact of any change request on timelines and fees, and to issue a revised proposal before proceeding. Verbal approvals for changes are not binding on Glodias.
• Glodias operates as an independent contractor and not as an employee, partner, joint venture, or agent of the Client. Nothing in this Agreement shall be construed to create an employment or partnership relationship.
• Glodias may, at its sole discretion, engage qualified subcontractors, freelancers, or third-party partners to fulfil any part of the Services, provided that Glodias remains responsible for the quality of all Deliverables and for ensuring such subcontractors are bound by confidentiality obligations consistent with this Agreement.
• Glodias reserves the right to decline any project or engagement at its sole discretion, without obligation to provide a reason.

3. Client Responsibilities

• The Client agrees to cooperate fully and in good faith with Glodias throughout the duration of the Project. Timely provision of required information, approvals, feedback, and Client Materials is essential to meeting agreed timelines.
• The Client shall appoint a designated point of contact who has the authority to make decisions, provide approvals, and commit the Client to obligations under this Agreement.
• The Client warrants that all Client Materials supplied to Glodias are owned by the Client or that the Client possesses all necessary rights, licences, and permissions to allow Glodias to use such materials in the production of Deliverables. The Client shall indemnify Glodias against any third-party claims arising from the use of Client Materials.
• The Client acknowledges that delays caused by the Client's failure to provide materials, approvals, or feedback in a timely manner may result in revised timelines and/or additional fees, for which Glodias shall not be held responsible.
• The Client shall not, directly or indirectly, solicit, hire, or engage any Glodias team member, contractor, or partner who has worked on the Client's project for a period of twelve (12) months following the conclusion of the engagement, without the prior written consent of Glodias.

4. Fees, Payment & Invoicing

• All fees are as set out in the applicable proposal or SOW. Unless otherwise stated, all prices are exclusive of applicable taxes including Goods and Services Tax (GST) as levied under Indian law, or any equivalent tax applicable in the Client's jurisdiction.
• Projects typically require an upfront deposit of fifty percent (50%) of the total project value before work commences, with the balance due upon project completion or as stipulated in the SOW. For retainer engagements, fees are due on the first business day of each billing cycle.
• Invoices are due and payable within fourteen (14) calendar days of the invoice date, unless otherwise agreed in writing. Glodias reserves the right to suspend delivery of Deliverables or pause work on a Project if invoices remain unpaid beyond their due date.
• Overdue invoices shall attract interest at the rate of two percent (2%) per month, or the maximum rate permitted by applicable law, compounding monthly from the due date until the date of full payment.
• All payments must be made by bank transfer, online payment gateway, or such other method as Glodias may designate in writing. Payments are considered received only upon clearance into Glodias's nominated account.
• Glodias reserves the right to revise its fee structure with thirty (30) days' written notice to the Client for ongoing retainer arrangements. For fixed-price projects, the agreed fee shall remain unchanged for the agreed scope.
• Disputed invoices must be notified to Glodias in writing within seven (7) days of receipt. The undisputed portion of any invoice remains due and payable on the original due date.

5. Revisions & Approval Process

• Each project phase includes a defined number of revision rounds as specified in the proposal or SOW. Revisions are understood to mean refinements within the agreed concept and direction, not fundamentally new directions or scope changes.
• Additional revisions beyond those included in the agreed scope will be charged at Glodias's then-current hourly rate or as separately quoted.
• All approvals must be provided in writing (including email). Verbal approvals are not binding, and Glodias shall not proceed to subsequent phases without written client sign-off.
• If the Client does not provide written feedback or approval within ten (10) business days of receiving a deliverable for review, Glodias may treat the deliverable as approved by default and proceed accordingly.

6. Intellectual Property Rights

• All Intellectual Property in Deliverables created by Glodias shall remain the sole and exclusive property of Glodias until full and final payment of all fees associated with the relevant Project has been received by Glodias.
• Upon receipt of full payment, Glodias grants the Client an exclusive, perpetual, irrevocable, worldwide licence to use the Deliverables for the purposes agreed in the SOW. Where the proposal specifies a full assignment of copyright, such assignment shall take effect upon payment in full.
• Glodias retains the right to use all Deliverables in its portfolio, case studies, pitch materials, award submissions, social media, and marketing efforts, unless the Client provides written objection within thirty (30) days of project completion. Where an NDA is in force, Glodias shall respect the applicable confidentiality obligations before publishing case studies.
• Glodias retains ownership of all pre-existing tools, methodologies, frameworks, templates, libraries, code snippets, workflows, and background IP that Glodias brings to or develops independently of the Project. Where such background IP is incorporated into Deliverables, Glodias grants the Client a non-exclusive licence to use it solely as part of the Deliverables.
• Third-party components (fonts, stock imagery, plugins, software licences) embedded in Deliverables remain subject to the terms of their respective licence holders. Glodias shall identify any such third-party licences that the Client may need to independently acquire.
• The Client shall not reverse engineer, decompile, disassemble, or attempt to extract the source code of any proprietary tools or software created by Glodias.

7. Confidentiality

• Each party agrees to hold in strict confidence all Confidential Information received from the other party and to use such information solely for the purposes of fulfilling obligations under this Agreement.
• Confidential Information shall not be disclosed to any third party without the prior written consent of the disclosing party, except to employees, contractors, or advisors who have a need to know and are bound by confidentiality obligations no less protective than those in this Agreement.
• Confidentiality obligations shall not apply to information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was already known to the receiving party at the time of disclosure; (c) is independently developed by the receiving party without reference to the Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided the disclosing party is given reasonable notice.
• These confidentiality obligations shall survive the termination or expiry of this Agreement for a period of three (3) years.

8. Warranties & Representations

• Glodias warrants that: (a) it has the full right, power, and authority to enter into this Agreement and perform its obligations hereunder; (b) the Deliverables will be created with reasonable skill and care and will conform in all material respects to the agreed specifications; and (c) to the best of Glodias's knowledge, the Deliverables will not infringe the Intellectual Property rights of any third party.
• The Client warrants that: (a) it has the full right, power, and authority to enter into this Agreement; (b) all Client Materials are either owned by the Client or the Client holds all necessary licences for their use; and (c) the Client's intended use of the Deliverables will not violate any applicable law or third-party rights.
• Except as expressly set out in this Agreement, Glodias provides all Services on an "as is" basis and disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.
• Glodias does not warrant that the Deliverables will produce any particular commercial or business outcome. Results from digital marketing campaigns, SEO, or growth strategies are subject to market forces, algorithm changes, and factors outside Glodias's control.

9. Limitation of Liability

• To the maximum extent permitted by applicable law, Glodias's total aggregate liability to the Client for any and all claims arising out of or in connection with this Agreement — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total fees paid by the Client to Glodias in the three (3) months immediately preceding the event giving rise to the claim.
• In no event shall Glodias be liable for any: (a) loss of profits; (b) loss of revenue or anticipated savings; (c) loss of goodwill or reputation; (d) loss of data; (e) business interruption; (f) indirect, consequential, special, punitive, or exemplary damages; even if Glodias has been advised of the possibility of such damages.
• Nothing in these Terms shall limit or exclude Glodias's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
• The Client acknowledges that the fees charged by Glodias reflect the allocation of risk set out in these Terms and that Glodias would not have entered into this Agreement without these limitations.

10. Termination

• Either party may terminate this Agreement by providing thirty (30) days' written notice to the other party. In the event of termination, the Client shall pay for all Services rendered and Deliverables produced up to the effective date of termination.
• Glodias may terminate this Agreement immediately, without notice or liability, if: (a) the Client materially breaches this Agreement and fails to remedy such breach within ten (10) business days of written notice; (b) the Client becomes insolvent, enters administration, liquidation, or ceases to trade; or (c) the Client engages in illegal, discriminatory, or unethical conduct.
• Upon termination, the Client shall return or destroy all Confidential Information of Glodias and shall immediately cease use of any Deliverables for which full payment has not been received.
• Clauses relating to Intellectual Property, Confidentiality, Limitation of Liability, Indemnification, and Dispute Resolution shall survive termination of this Agreement.
• Deposits paid are generally non-refundable once work has commenced, except where Glodias is in material breach of this Agreement.

11. Indemnification

• The Client agrees to indemnify, defend, and hold harmless Glodias and its directors, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) the Client's use of the Deliverables; (b) any breach by the Client of these Terms; (c) any claim that Client Materials infringe the rights of a third party; or (d) any grossly negligent or wilful misconduct by the Client.
• Glodias agrees to indemnify the Client against third-party claims alleging that any Deliverable (excluding Client Materials) infringes the copyright or trademark of a third party, provided the Client gives Glodias prompt written notice of the claim and reasonably cooperates in the defence.

12. Force Majeure

• Neither party shall be liable to the other for any delay or failure to perform its obligations under this Agreement to the extent that such delay or failure is caused by a Force Majeure Event, provided that the affected party gives the other party prompt written notice of the Force Majeure Event and uses reasonable efforts to mitigate its effects.
• If a Force Majeure Event continues for a period exceeding sixty (60) days, either party may terminate this Agreement upon written notice, and the Client shall pay for all Services rendered prior to such termination.

13. Website Use & Acceptable Use Policy

• Access to the Glodias website is permitted on a temporary basis. We reserve the right to withdraw, suspend, or restrict access to all or part of our website at any time without notice.
• You must not use the Glodias website: (a) in any way that violates any applicable local, national, or international law or regulation; (b) to transmit any unsolicited or unauthorised advertising or promotional material; (c) to knowingly transmit any malware, virus, Trojan horse, worm, or other malicious code; (d) to engage in any form of scraping, data harvesting, or automated data extraction without our prior written consent; (e) to impersonate Glodias or any Glodias personnel; or (f) to interfere with the proper working of the website or the servers and networks connected to it.
• All content on the Glodias website, including text, images, graphics, video, audio, and design, is the property of Glodias or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any such content without our express written permission.

14. Links to Third-Party Websites

• The Glodias website may contain links to third-party websites. These links are provided for your convenience only. Glodias has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
• Glodias is a participant in the 1% for the Planet programme and a signatory to the United Nations Global Compact. Links to these organisations' websites are provided for information only and do not constitute an endorsement of all content on those sites.

15. Membership Programme

• Glodias may offer membership tiers or subscription-based access to certain services or content ("Membership"). Membership is subject to these Terms and any additional terms communicated at the time of enrolment.
• Membership fees, if applicable, are non-refundable except as required by applicable law. Glodias reserves the right to modify, suspend, or discontinue Membership offerings at any time upon thirty (30) days' notice.
• Membership benefits are personal and non-transferable. You may not share, sell, or transfer your Membership to any third party.

16. Ethics & Social Responsibility

• Glodias operates in accordance with its published Ethics Policy (available at glodias.com/ethics). Glodias will not knowingly provide Services for projects that promote illegal activity, discrimination, hate speech, disinformation, or content that exploits vulnerable populations.
• Glodias is committed to environmental and social responsibility as a 1% for the Planet participant. Glodias donates at least one percent (1%) of annual revenue to environmental causes. Clients who share these values are especially welcome, though participation is not a condition of engagement.
• Glodias adheres to the ten principles of the United Nations Global Compact in relation to human rights, labour standards, environment, and anti-corruption. By engaging Glodias, Clients implicitly represent that they do not engage in practices that knowingly violate these principles.

17. Dispute Resolution

• In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. Either party may initiate this process by providing written notice to the other, outlining the nature of the dispute.
• If the dispute is not resolved within thirty (30) days of the written notice, the parties shall attempt to resolve the dispute through non-binding mediation conducted in Gurugram, India, under the auspices of an agreed mediator.
• If mediation is unsuccessful within a further thirty (30) days, the dispute shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 of India (as amended), by a sole arbitrator mutually appointed by the parties. The seat of arbitration shall be Gurugram, Haryana, India. The language of arbitration shall be English.
• Nothing in this clause shall prevent either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction to prevent imminent harm.

18. Governing Law & Jurisdiction

• These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable legislation.
• Subject to the arbitration clause above, the parties irrevocably submit to the exclusive jurisdiction of the courts of Gurugram, Haryana, India for the resolution of any disputes not subject to arbitration.

19. General Provisions

• Entire Agreement. These Terms, together with any executed SOW or proposal, constitute the entire agreement between the parties with respect to its subject matter and supersede all prior and contemporaneous agreements, representations, and understandings.
• Amendments. Glodias may revise these Terms at any time by posting an updated version on the website. Your continued use of the website or engagement of Glodias's Services following such update constitutes your acceptance of the revised Terms.
• Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force.
• Waiver. No failure or delay by either party in exercising any right or remedy shall constitute a waiver of that right or remedy. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.
• Assignment. The Client may not assign, transfer, or sub-contract any of its rights or obligations under this Agreement without Glodias's prior written consent. Glodias may assign this Agreement without restriction.
• Notices. All notices under this Agreement shall be in writing and delivered by email with read receipt to the contact details provided by each party, or by courier to the registered addresses of the parties. Notices shall be deemed received on the date of acknowledged email delivery.
• No Partnership. Nothing in this Agreement is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, or authorise either party to make or enter into any commitments on behalf of the other party.

20. Contact Information

For all legal, contractual, or compliance enquiries relating to these Terms and Conditions, please contact:

General Enquiries: hello@glodias.com

Support, Tickets & Feedback: support@glodias.com

Financial, Invoices & Quotations: billing@glodias.com

Website: glodias.com

These Terms were last updated on 10 June 2026. Glodias encourages all Clients and website visitors to review these Terms periodically for updates.